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Shipping & Refund Policy

Thank you for your interest in Unshakable! This Shipping Policy outlines how we process and deliver orders placed through our website.
 
Order Processing

  • Orders are typically processed within [X–X business days] after payment is received.

  • You will receive an email confirmation with tracking details once your order has shipped.
     

Shipping Methods & Rates

  • We offer standard shipping via [USPS / UPS / FedEx / Other Carrier].

  • Shipping costs are calculated at checkout and depend on your location and order size.

  • Expedited shipping may be available for an additional cost.
     

Domestic Shipping (U.S.)

  • Standard delivery usually takes [X–X business days] once shipped.

  • Delivery times are estimates and may vary due to weather, carrier delays, or holidays.
     

International Shipping

  • We currently ship to select countries outside the U.S.

  • International orders may take [X–X weeks] depending on destination.

  • Customers are responsible for any customs duties, taxes, or import fees required by their country.
     

Digital Products

If you purchase digital products (such as eBooks, guides, or downloads), these will be delivered via email or instant download. No physical shipping is required.
 

Delays & Issues

  • While we do our best to meet delivery estimates, we cannot guarantee delivery dates.

  • We are not responsible for delays caused by carriers, customs, or factors beyond our control
    .

Lost or Damaged Items

  • If your order arrives damaged or is lost in transit, please contact us within [X days] of delivery.

  • We will work with you to replace the item or issue a refund as appropriate.

 
Refunds for Physical Books & Products

  • Eligibility: Items may be returned within [30 days] of delivery if they are unused and in their original condition.

  • Process: To start a return, please contact us at [Insert Contact Email] with your order number and reason for return.

  • Refunds: Once we receive and inspect your return, we will notify you of the status. Approved refunds will be issued to your original payment method within [5–10 business days].

  • Shipping Costs: Customers are responsible for return shipping costs unless the item was defective or sent in error.
     

Damaged or Defective Items

  • If your order arrives damaged or defective, please contact us within [7 days] of delivery.

  • We will arrange a replacement or issue a full refund, including shipping costs.
     

Digital Products (eBooks, Downloads)

  • Because digital products are delivered instantly, they are non-refundable.

  • If you experience technical issues accessing your purchase, please contact us and we will work to resolve the issue.
     

Non-Returnable Items

  • Gift cards, downloadable digital content, and promotional items are not eligible for return or refund.
     

Contact Us

For questions about your order, shipping, or refunds, please contact us at theunshakablebook@gmail.com.

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